FAQ
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Answers to the most frequently asked subscription questions can be found right here!
How can I contact Us about my subscription?
See our FAQ’s below. Need more help? You can manage your subscription online or you can email or call us. We’re happy to help!
Manage your account online: click here
Email: usmagazine@mcclatchy.com
Call Us: 800-283-3956
Us Weekly is changing to Us. Please see our new FAQ’s below.
What’s changing with Us Weekly?
Us is evolving. Starting this summer, we’re retiring “Weekly” from the logo and the magazine will be called Us Magazine, aligning more closely with UsMagazine.com. The print magazine will move to an every-other-week schedule so each issue can deliver a more curated, premium experience—deeper stories, more interviews, and expanded coverage across celebrity, fashion, beauty, and entertainment. UsMagazine.com will continue to offer real-time celebrity news, videos, photos, and daily updates between print issues.
When is this change taking place?
The change begins with the July 27 issue, which will be the final weekly issue. The first issue on the new every-other-week schedule will be the August 10 issue.
Will print content change?
Yes. The print magazine will continue to deliver the celebrity, entertainment, fashion, and lifestyle coverage readers enjoy, while placing greater emphasis on deeper storytelling, more interviews, and expanded lifestyle content.
Us will also further connect the print and digital experience, making it easier for readers to engage with additional content online. More QR codes will be integrated throughout the magazine, allowing readers to seamlessly access related digital stories, videos, and exclusive content from UsMagazine.com.
Why is this happening?
This change reflects how our readers follow celebrity and entertainment news today—many of our readers want updates as they happen. UsMagazine.com will continue to deliver real-time news daily, while the print magazine will deliver a more curated, premium experience every other week.
Will I receive fewer issues than I paid for?
No. You will still receive the same number of remaining issues in your subscription. They’ll simply arrive over a longer period of time because the magazine is moving to an every-other-week schedule.
Example: If you have 10 issues remaining, you’ll still receive all 10—over about 20 weeks instead of 10.
I’m on auto-renew. What happens to my subscription?
If you’re on 26-issue auto-renew, you will remain on 26-issue auto-renew. If you’re currently on 52-issue auto-renew, your auto-renew term will move to 26 issues. We will also be adding a 13-issue auto-renew option. Auto-renew customers will receive a separate notification if their term is changing.
Is there a subscription rate change?
No. There is no rate adjustment tied to this change, and you’ll still receive the same number of remaining issues (delivered over a longer period). Any future pricing updates would be communicated separately.
Does my subscription include digital access?
Yes, your subscription includes access to the digital replica of Us magazine. Visit eedition.usmagazine.com to access from any device. Registration and log in is required.You can also read Us online at UsMagazine.com.
Can I sign up for Us newsletters?
Yes, we offer more than 20 newsletters to choose from. Signing up for our newsletters is a simple way to stay up to date. You’ll get a convenient roundup of the biggest headlines and trending stories delivered straight to your inbox, and you can choose the topics you care about most—breaking news, shopping, Star Style and more. It’s an easy way to make sure you don’t miss major moments, red-carpet looks, and other must-see updates.
How can I get help with my subscription?
You can manage your account online at my.usmagazine.com. The site will show you how many issues you have remaining. Please note that the site may not reflect the new every-other-week schedule until July. You can also call us at 800-283-3956 or email us at usweekly@mcclatchy.com
Additional FAQ’s
How do I know my account number or expiration date?
Your mailing label contains all the important information you’ll need should you ever contact us. Your account number is the long number that identifies you and all pertinent facts about your subscription. This can be found along the upper left of your label.
Your expiration date appears as a month, date and year combination and indicates the last issue of your subscription. This can be found to the right of your account number or just about center top of your label.
Your account number is also located on each billing and renewal notice above your name and address.
What’s the fastest way to notify you about a change of address?
Simply use our “change your address” section on our subscriber services at my.usmagazine.com. If you prefer, you can use one of the other methods noted above. In all cases, you should have your name and address exactly as they appear on your current mailing label along with your new address.
How do I give a gift subscription?
Simply use our “gift” section on our subscriber services site my.usmagazine.com or contact via one of the other methods noted above. Be sure to provide the full name and mailing address for both yourself and the lucky person receiving your gift.
How do I order back issues?
To order back issues of Us, or any of our other popular special editions, visit: www.magazineshop.us. Available while supplies last.
How do I write to the Editor?
We welcome your letters. You can send editorial questions or comments by:
e-mail: letters@usmagazine.com
mail: Us letters, 1601 Alhambra Blvd., Suite 100, Sacramento, CA 95816
Please include your name, address and phone number on all correspondence.
How do I remove my name from mailings?
Occasionally, our subscriber’s names are made available to carefully selected companies whose product might be of interest to you. Many of our subscribers find these mailings valuable. However, if you prefer not to receive these mailings, please let us know by contacting us via one of the methods noted above.
How do I stop duplicate notices?
You may receive a renewal or payment reminder after you have already mailed us your reply to the previous notice. It probably means our correspondence has simply crossed in the mail. If you receive a second notice after you have sent in your renewal or payment, please contact us promptly since there may be a problem. You can contact us via one of the methods noted above.
Licensing and Reuse of Content
Contact our official partner, Wright’s Media about available usages, license fees, and award seal artwork at A360@wrightsmedia.com. Please note that Wright’s Media is the only authorized company that can provide A360 brand materials.