Hundred dollar bill! Married couple Makenzie and Steven Schultz celebrated their sixth wedding anniversary at Kazoku sushi restaurant in Cedar Rapids, Iowa, but their love story is not what’s making headlines. The couple left their waiter a $100 tip, even after receiving poor service, and their Facebook post explaining why has gone viral.
Makenzie wrote about her experience on Saturday, Sept. 27, sharing a photo of the receipt. “So here’s the deal. Our service tonight sucked,” she wrote. “Took 20 minutes to get water, 40 minutes for an appetizer and over an hour for our entree. People all around us were making fun of the restaurant & how bad the service was. Yeah, it was pretty terrible.”
Makenzie explained that the problem, though, was not the waiter. “It was very obvious that the issue was being short staffed, not the server. He was running around like crazy and never acted annoyed with any table,” she continued. “At one point we counted he had 12 tables plus the bar. More than any one person could handle! As I sat there and watched him run back & forth and apologize for the wait, I said to Steven… ‘Wow, this used to be us.’ Waiting tables. I don’t miss it at all and I never loved that job. I did it for the tips.”
She and her husband deliberated and decided to pay it forward to their hardworking server. “Steven and I agreed it would feel good to make this guys night when he would probably be getting minimal to no tips due to slow service,” she wrote. The couple left a $100 tip for a $66.65 meal, and even wrote a sweet message for their server Kyle H: “We’ve both been in your shoes. Paying it forward.”
Since the heartwarming photo of the receipt was posted, the update has received over 190,000 plus shares and 1.5 million likes. “We walked out before he saw this and I’m not posting this for a pat on the back,” she concluded. “I’m just sharing this as a friendly reminder to think of the entire situation, before you judge. And always always always remember where you came from. — with Steven Schultz.”
Speaking with the Today show on Tuesday, Sept. 30, Makenzie said: “No matter how much you apologize to tables, there are going to be people rolling their eyes,” she recalled of being a server herself. “Throughout the dinner we were like, ‘We’ve been in his position.'”
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