Kim Kardashian’s Skims brand landed on the naughty list after its $148 holiday advent calendar left some customers feeling less than merry.
“We have personally contacted every customer who purchased the calendar and offered them a choice of a full refund or a Skims credit to put towards other products,”a spokesperson for the brand told Today in a statement, acknowledging that “for some, the calendar didn’t meet expectations.”
“We want every customer to be truly happy with what they receive from Skims,” the statement continued. “Their feedback matters to us and will directly shape how we approach future releases.”
Us has reached out to Skims for comment.
Several buyers were not impressed upon receiving the box, which featured “12 days of fun surprises” that had to be opened, including miscellaneous items such as hair ties, bobby pins, scrunchies, keychains, bra straps and a compact mirror.
It was a combination that felt like “scraps from the warehouse,” influencer Kayla Ryan said while giving her candid review of the product, calling it a “zero out of 10.”
Threads user Hanna Dickinson shared her own now-viral post on the holiday special, writing, “My mom wouldn’t let me get a Skims advent calendar because she said we had one at home.”
A third person quipped about the Skims holiday countdown package by sharing a photo showing underneath a couch cushion and comparing it to items found inside the advent calendar.
Kardashian, 46, previously responded to feedback that her brand received after dropping a faux public hair thong in October 2025.
Despite many people finding the garments to be a bit too wild, the drop sold out mere hours after its launch of $32 thongs, which feature a fuzzy front section with straight and curly faux hair and a G-string backside.
“I’m shocked,” the All’s Fair star told E! News that month. “It got so much attention — we’ve been laughing and talking about it all day long.”
