Don’t mess with mama! Emilie de Ravin tweeted up a storm on Thursday, September 1, claiming she was physically accosted by an American Airlines employee for trying to take her breast pump on a flight.
“Dear @AmericanAir I was grabbed forcefully, my carry on bag ripped out of my hand @lax this morning by AA employee !. 3 witnesses,” she tweeted before detailing the ordeal.
Dear @AmericanAir I was grabbed forcefully,my carry on bag ripped out of my hand @ lax this morning by AA employee A. 3 witnesses.(cont…
— Emilie de Ravin (@emiliederavin) September 1, 2016
By and @AmericanAir female employee Autonette Please kindly dismiss this woman from @americanair employment. Luckily our pilot was (cont…
— Emilie de Ravin (@emiliederavin) September 1, 2016
very kind and helpful & apologetic on woman's behalf & assisted in getting her name & instructions on who to contact to report her.(Cont…
— Emilie de Ravin (@emiliederavin) September 1, 2016
However ther is NO excuse 4 physical force being used on someone trying to take her breast pump carry on.NOT OK @AmericanAir #accountability
— Emilie de Ravin (@emiliederavin) September 1, 2016
Apart from this incident and DISCUSTING woman, thank you for a smooth and safe flight @AmericanAir ??
— Emilie de Ravin (@emiliederavin) September 1, 2016
The 34-year-old Once Upon a Time actress welcomed her first child, daughter Vera Audrey, with her boyfriend, director Eric Bilitch, in March, and the pair announced their engagement in August.
American Airlines issued a statement to Us in response to de Ravin’s scathing Twitter complaint.
“We saw the tweets and we are looking into the issue, and we do apologize to the customer for the inconvenience,” the statement reads. “Just to clarify the policy, we absolutely welcome breast pumps on board the aircraft. In fact, they do not count against your carry on baggage. So normally you’re allowed one bag and a personal item aboard the aircraft, but a breast pump we consider a medical device so that is allowed in addition. We will have our Customer Relations reach out to [Emilie de Ravin].”
In addition to the statement, the American Airlines account tweeted at the Australian actress to reassure her that they were looking into the incident.
“@emiliederavin This is very concerning to us, Emilie,” the tweet reads. “Please follow us with more details so we can take a closer look.”
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