Do better, CBS! Fans who were hoping to watch the 58th Annual Grammy Awards via CBS’ All Access livestream service on Monday, February 15, were a little more than disappointed to find that the site was having major problems during music’s biggest night.
Users, however, found that the service failed to deliver and took to Twitter to air their grievances.
WE JUST WANNA WATCH THE GRAMMYS BUT WE HAVE NO CABLE AND IM NOT GONNA PAY $6 TO LIVE STREAM IT CBS
— Hannah Drum (@hdwhatwhat) February 16, 2016
— Lucy Robeson, CFP® (@LucyRobeson) February 16, 2016
— Emma Prillaman (@thrillsprills) February 16, 2016
— Sarah Lindig (@sarahlindig) February 16, 2016
CBS offered free streaming for the Super Bowl just one week prior, on Sunday, February 7.
The network promised the game “will look and feel exactly like it does on TV,” Marc DeBevoise, the general manager of CBS Digital Media, told Variety at the time.
The next day, CBS reported that it had broken streaming records with 3.96 million unique users.